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Consumer Banking and Payments

consumer bankingConsumers rely on banks more than ever, with many people having not just one, but several bank accounts. When we trust a financial institution with our money, we trust that the bank will act in our best interests and within the confines of the law. When this trust is violated, state and federal laws provide the potential for consumers to hold banks responsible and to be reimbursed for their damages.

Credit card companies and banks can use a variety of tactics to take advantage of their customers, including:

  • Hidden fees – undisclosed or concealed fees for maintaining accounts, balance transfers, cash advances, and other financial transactions
  • APR misrepresentation – Misrepresenting the credit card’s annual percentage rate (APR) or the APR to be applied to balances transferred from other accounts
  • Unauthorized charges – charging credit card customers for “add-on” products or services, such as payment protection plans, without customer authorization
  • Late fees – deliberately setting payment due dates on non-business days, causing the payment to be processed on a later day in order to collect late fees and excess interest
  • Double charging – charging customers twice for the sale transaction
  • Failure to post timely payments to account – Failing to post payments when received on time, resulting in late fees and excess interest for the customer
  • Slamming – transferring balances without the customer’s authorization
  • Bait-and-switch schemes – where a seller advertises a product with the intention of tricking customers into purchase a more expensive product or on more favorable terms to the seller.

If you have suffered losses as a result of consumer banking violations, contact the Law Office of Boris Davidovskiy P.C. today to evaluate your claim and take further action.